An optical chain with several branches or franchisees needs one system where headquarters sets prices, promotions and product mix, and can see the inventory and sales of every branch. CAV Optics, CAV Systems’ ERP for optical retail, works like this: all branches work on the same system, and every sale at the register automatically updates the chain’s inventory, revenue and reports.
An optical store’s inventory includes frames, prescription lenses, contact lenses and accessories, all managed by prescription values, models, batches and expiry dates. In CAV Optics, the catalog is built for this from the start, with matrix items and a catalog by SPH and CYL. Inventory is managed on the logistics module of CAV Systems’ ERP, from the central warehouse to the branch.
In an optical store, a single sale starts with an eye exam and ends only when the glasses or lenses are ready for pickup. CAV Optics brings every stage into one customer file: customer details, the optometrist’s exam, frame selection, lens ordering, payment at the register and status tracking. That way every salesperson at the branch can see what the customer has already done and what is still open.
For more on the in-store service journey, see the article on CAV Systems’ optical system.
A large part of the work in an optical store involves suppliers: ordering lenses, receiving delivery notes and matching invoices. CAV Optics includes two-way XML B2B interfaces with most lens and frame suppliers in Israel, so orders are sent from within the system and the supplier’s documents come back into it.
CAV Optics is a dedicated solution built on the proprietary ERP of CAV Systems, an Israeli software house operating since 1979. This means accounting, purchasing, inventory and the point of sale all sit in the same system as the optical processes. One optical chain has worked with CAV Systems for over 20 years and has since grown from 20 branches to about 100. Another optical chain has worked with CAV Systems for over 10 years and has since grown from 10 branches to about 50.
CAV Optical includes industry-specific adaptations -- prescription items, smart catalog management, optometry testing compliance, connection to suppliers, and integration with professional instrumentation.
The system has built-in B2B interfaces with the major suppliers — orders, delivery certificates and invoices. You can also import files or work with a Web Server of choice.
Yes. The system includes tools for sorting by parameters such as sales by model/group/mix, recommendations for managing frameworks between branches, minimum inventory levels by niche.
Oh, absolutely. Centralized management of branches, prices, promotions, certificates and customers — with the possibility of graphical display of the information and full control from the headquarters.
קו אופטיקה משמשת חנויות ורשתות אופטיקה בישראל, ובהן אופטיקנה ואופטינייס. אופטיקנה עובדת עם קו מערכות למעלה מ-20 שנה, ומאז גדלה מ-20 סניפים לכ-100. אופטינייס עובדת עם קו מערכות למעלה מ-10 שנים, ומאז גדלה מ-10 סניפים לכ-50. המערכת מתאימה גם לחנות בודדת וגם לרשת עם סניפים וזכיינים, עם ניהול מרכזי מהמטה.
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